Refund policy
We want you to feel confident and comfortable with your purchase. That’s why we offer a 30-day hassle-free return & exchange policy and a 1-year warranty for added peace of mind.
30-Day Returns & Exchanges
We understand that this product may require some personal experience to determine if it’s the right fit for you. If you’re not fully satisfied, you may return or exchange it within 30 days of delivery.
- Return Shipping: The buyer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item.
- Risk of Loss: If the returned item is lost or damaged during transit, we will be unable to process a refund or exchange.
- Condition: The item must be returned in its original condition with all accessories included.
- Refund Method: Once we receive and inspect your return, a full refund will be issued to your original payment method within 5-7 business days.
To start a return or exchange, please contact us at info@posturemeta.com with your order details.
1-Year Warranty
We stand by the quality of our products. Your purchase is backed by a 1-year limited warranty against manufacturing defects.
- What’s Covered: Functional defects due to workmanship or materials.
- What’s Not Covered: Damage due to misuse, modifications, normal wear and tear, or accidental damage.
If you experience any issues within the warranty period, please contact us at info@posturemeta.com, and we’ll be happy to assist with a replacement or repair.
We appreciate your trust in us and are here to ensure you have the best experience with our product!